Financial Frequently Asked Questions (FAQs)

Get answers to common questions about support and resources from Genentech for patients who have been prescribed Pulmozyme.

Finding support FAQs

Regardless of the type of health insurance your patients have – and even if they don't have any – there may be options available to help them afford Pulmozyme. 

Get details on potential programs.

You can check patient eligibility online. The financial assistance tool will guide the patient through some of their options and let them know which financial support programs may be right for them.

Here are a few things you or your patient may need on hand:

  • Patient information: full name, date of birth, mailing address, email, phone (home and/or mobile) and insurance information
  • Prescribing doctor's information: complete contact information, primary diagnosis code and prescription details
  • Patient's financial eligibility information: number of people in the patient's household (including patient) and annual net household income

Each program has its own time period in which eligible patients will receive assistance.

Pulmozyme Access Solutions may be able to help patients understand how to get the medicine they need. Pulmozyme Access Solutions can find out:

  • If the health insurance plan covers the Pulmozyme medicine
  • How much the co-pay will be

Even with health insurance, there may be concerns about the cost of treatment. Pulmozyme Access Solutions can refer patients to financial assistance options.

To learn more about how Pulmozyme Access Solutions can help, visit https://www.pulmozyme.com/hcp/financial-support/assistance-options.html.

Insurance coverage FAQs

No matter what type of health insurance your patients have, and even if they have none at all, there may be options available to help afford Pulmozyme. 

Review some of the potential options and get started.

Pulmozyme Access Solutions is your resource for access and reimbursement support after Pulmozyme is prescribed. You can:

No. If the patient's health insurance plan denied coverage for Pulmozyme (after submission of a Prior Authorization, if required), the patient can apply for help from the Genentech Patient Foundation. The patient does not need to send proof of the appeal to get help.

Learn more about the Genentech Patient Foundation, including eligibility criteria and how to apply.

Important Safety Information

Indication and Usage

Pulmozyme (dornase alfa) is indicated for daily administration in conjunction with standard therapies for the management of cystic fibrosis (CF) patients to improve pulmonary function.

In CF patients with an FVC ≥ 40% of predicted, daily administration of Pulmozyme has also been shown to reduce the risk of respiratory tract infections requiring parenteral antibiotics.

Pulmozyme is contraindicated in patients with known hypersensitivity to dornase alfa, Chinese Hamster Ovary cell products, or any component of the product.

The most common adverse reactions associated with the use of Pulmozyme include: voice alteration, pharyngitis, rash, laryngitis, chest pain, conjunctivitis, rhinitis, decrease in FVC of ≥ 10%, fever, dyspepsia, and dyspnea. There have been no reports of anaphylaxis attributed to the administration of Pulmozyme. Mild to moderate urticaria and mild skin rash have been observed and have been transient.

Pediatric Use

The safety and effectiveness of Pulmozyme in conjunction with standard therapies for cystic fibrosis have been established in pediatric patients. Use of Pulmozyme in pediatric patients is supported by evidence in the following age groups:

  • Patients 5 to 17 years of age: A randomized, placebo-controlled trial of 303 of clinically stable cystic fibrosis patients 5 to 17 years of age who received Pulmozyme.
  • Patients less than 5 years: Extrapolation of efficacy data in patients 5 years of age and older with additional safety data in 65 pediatric patients aged 3 months to less than 5 years who received Pulmozyme 2.5 mg daily by inhalation for 2 weeks.

The safety of Pulmozyme, 2.5 mg by inhalation, was studied with 2 weeks of daily administration in 98 pediatric patients with cystic fibrosis 3 months to 10 years of age (65 aged 3 months to < 5 years, 33 aged 5 to ≤ 10 years). The PARI BABYTM reusable nebulizer (which uses a facemask instead of a mouthpiece) was utilized in patients unable to demonstrate the ability to inhale or exhale orally throughout the entire treatment period (54/65, 83% of the younger; and 2/33, 6% of the older patients). Overall, the nature of adverse reactions was similar to that seen in the placebo-controlled trials in older patients. The number of patients reporting cough was higher in the younger age group as compared to the older age group (29/65, 45%; compared to 10/33, 30%) as was the number reporting moderate to severe cough (24/65, 37%; compared to 6/33, 18%). The number of patients reporting rhinitis was higher in the younger age group as compared to the older age group (23/65, 35%; compared to 9/33, 27%) as was the number reporting rash (4/65, 6% as compared to 0/33, 0%).

You may report side effects to the FDA at 1-800-FDA-1088 or www.fda.gov/medwatch. You may also report side effects to Genentech at 1-888-835-2555.

Please see Pulmozyme full Prescribing Information for additional Important Safety Information.

    • Pulmozyme (dornase alfa) [package insert]. South San Francisco, CA: Genentech, Inc; 2024.

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    Non-US Residents visit: Pulmozyme.global